Leadership in Crisis & Emergency Response

Date and Time

Date: July 6–10, 2026, 8:30 AM – 5:00 PM

Venue

Kigali, Rwanda.

Overview

The Leadership in Crisis & Emergency Response Training Program equips leaders with the skills, mindset, and tools required to lead effectively during crises, emergencies, and high-risk situations.

The program focuses on rapid decision-making, coordination, communication, resilience, and ethical leadership under pressure, enabling participants to protect lives, assets, reputation, and organizational continuity during crises and emergencies.

Learning Objectives

By the end of the program, participants will be able to:

• Lead confidently and decisively during crises and emergencies

• Apply crisis leadership frameworks and response strategies

• Coordinate multi-agency and multi-stakeholder responses

• Communicate effectively under pressure

• Manage risk, uncertainty, and organizational resilience

________________________________________

Training Benefits

Participants and organizations will gain:

• Improved crisis leadership competence and confidence

• Faster, clearer, and more effective decision-making

• Stronger coordination and emergency response capability

• Reduced operational, reputational, and human risks

• Enhanced organizational resilience and preparedness

• Practical tools for crisis prevention, response, and recovery

Who Should Attend

• This program is ideal for:
• • Senior executives and managers
• • Emergency response and disaster management officials
• • Public sector and county government leaders
• • Healthcare, humanitarian, and NGO leaders
• • Security, safety, and risk management professionals
• • Project and operations managers
• • Team leaders responsible for crisis response

Workshop Outline / Modules

Module 1: Foundations of Crisis & Emergency Leadership

• Nature and types of crises and emergencies

• Leadership roles in crisis situations

• Ethical leadership under pressure

Module 2: Crisis Preparedness & Risk Assessment

• Risk identification and analysis

• Crisis prevention and preparedness planning

• Early warning systems

Module 3: Decision-Making Under Pressure

• Rapid decision-making frameworks

• Managing uncertainty and incomplete information

• Balancing speed and accuracy

Module 4: Crisis Command, Control & Coordination

• Incident command systems

• Roles and responsibilities in emergencies

• Multi-agency coordination

Module 5: Communication in Crisis Situations

• Crisis communication principles

• Media and public communication

• Managing misinformation

Module 6: Stakeholder & Community Engagement

• Engaging affected communities

• Managing political and institutional stakeholders

• Building trust during emergencies

Module 7: Team Leadership in High-Stress Environments

• Leading teams under stress

• Maintaining morale and discipline

• Managing fatigue and burnout

Module 8: Emergency Operations & Logistics

• Resource mobilization and logistics management

• Coordination of supplies and services

• Continuity of operations

Module 9: Health, Safety & Security Management

• Duty of care and safety protocols

• Security risk management

• Protecting responders and staff

Module 10: Ethics, Accountability & Human Rights

• Ethical dilemmas in emergencies

• Accountability and transparency

• Protection of vulnerable populations

Module 11: Crisis Negotiation & Conflict Management

• Negotiating access and cooperation

• Managing conflict in emergencies

• De-escalation strategies

Module 12: Recovery, Resilience & Continuity Planning

• Post-crisis recovery strategies

• Business and service continuity

• Building long-term resilience

Module 13: Learning, After-Action Reviews & Improvement

• Conducting after-action reviews

• Capturing lessons learned

• Improving preparedness systems

Module 14: Technology & Innovation in Emergency Response

• Use of technology and data in crises

• Early warning and response systems

• Digital tools for coordination

Module 15: Capstone – Crisis Simulation & Leadership Action Plan

• Crisis response simulations

• Leadership reflection and feedback

• Development of crisis leadership action plans

________________________________________

Facilitator

GLI Certified Trainers

Investment / Fees

• Standard Fee: USD 1250 per participant
• Includes training materials, lunch, tea/coffee breaks, and certificate.

Registration Deadline

July 4, 2026

How to Register

• Register here: https://www.leadership.rw/register/ or click “Register/Apply to Attend”.
• Then, payment details will be shown/visible & automatically emailed to you.
• Once payment is received, you’ll get a confirmation & pre-read pack 1 week before the workshop.
• Need help? Call +250 738 713 619‬ (9 AM–5 PM EAT).

REGISTER NOW / APPLY TO ATTEND